At our site, we are committed to maintaining the confidentiality and security of your personal information. This Privacy Policy explains our approach to handling your data, in line with various privacy laws such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy governs the collection, storage, access, and processing of personal data for all users of our website, applications, services, and products. Please be aware that this policy does not apply to external platforms, applications, products, or services you may reach through links on our site, each with their own privacy policies.
We collect various categories of personal information when you engage with us in different ways, such as using our applications and services, visiting our websites, or interacting with communications from us, including emails, newsletters, calls, and text messages/SMS. The types of personal data we may collect include:
- Account details to manage your access to our services
- Payment information for transaction processing
- Financial records if necessary for service provision
- Purchase history to provide tailored services or offers
- Mobile device identifiers for app functionality and user experience enhancement
- Location data where required for service delivery
- Feedback you provide to us, either through surveys or directly
- Social media information if you interact with our social profiles
- Product information relevant to your usage or inquiries
We collect this data through a combination of user input, direct interactions, and automated tools we use to improve our services. Some of this data may also be provided to us by third parties, but always within the bounds of their privacy policies.
Our site uses cookies to improve your experience and for analytics purposes. These cookies are categorized as Strictly Necessary, Preference, and Analytics, with each type fulfilling different roles in providing you with a seamless user experience. You have the option to manage these cookies through our Cookie Manager.
We retain personal data only as long as necessary for the purposes for which it was collected or as required by law. Once the purpose has been fulfilled and the legal requirement met, we take steps to delete or anonymize this information.
To safeguard your personal data, we implement a range of organizational and technical measures, including secure communication channels and partnerships with reputable third parties who are bound by contractual privacy obligations.
We recognize that individuals under the age of 18 may not be as well-versed in privacy matters. For this reason, we do not intentionally collect personal data from children under 18 years without verifiable parental consent.
Our commitment to your rights is taken seriously, and you have various options to control your personal data. Depending on where you are located, these rights may include accessing, rectifying, erasing, restricting the processing, transferring, objecting to processing, opting out of automated decision-making, non-discrimination, filing appeals or complaints, and withdrawing consent at any time. To exercise these rights or for any inquiries or data-related questions, please reach out to our privacy team via email at [email protected].
We reserve the right to amend this Privacy Policy from time to time. We will post any changes on our website so that you are aware of how we are processing your personal data.
For any privacy concerns or to communicate with us regarding your personal data, please feel free to contact us at any time through the provided email address or by sending a letter to our postal address, where our team is ready to assist you.